Spirit River Utilities & Billing

Utilities & Billing In Spirit River

The Town of Spirit River Utilities has a basic rate of 2000 gallons for water and sewer every month, along with charges for recycling and garbage.

Utility bills are mailed or emailed every month no later than the 15th of the month and are due at the end of the month. It is up to each property owner/renter to ensure that they have received their utility bill, if you didn’t receive your bill, it is your responsibility to contact the Town to get the current payment amount. The Town is not held responsible for any penalties if you did not receive your utility bill.

It is up to each property owner/renter to ensure the Town has all up-to-date contact information on file. The Primary Contact Information Change Form can be filled out and returned to the Town Office.

For residents new to town or residents that just purchased property, please fill out our Utility Service Account Connection Form and returned it to the Town Office.

If you are selling your property, please fill out the Utility Service Account Disconnection Form and returned it to the Town Office.

For landlords that would like their tenants to receive a copy of the Utility Billing, please fill out our Tenant Connection/Disconnection Form that allows the tenant to receive a copy of the Utility Billing, and to have access to the account to make payments.

The Town of Spirit River has a Bulk Water Station on the east side of 52nd Street and south of Highway 49. To haul water. To set up an account for the 1.5″ side, fill out the Water+ Contract Form which you can pre-pay & you will receive an account number and pin. You can also pay with debit or credit card (Tap only) at the filling station, no account needed. For the 4″ key side and have the charge of water consumption billed to you, To set this up fill out the Bulk Water Filling Station Permit and call the Town Office.

Payment Options

A penalty of 2% on the arrears amount will be applied on all utility accounts in arrears on the first day of the new billing period. All accounts in arrears for two(2) consecutive months will receive a delinquent account notice and may be subject to disconnection.  Utility services will be restored once the Town of Spirit River receives payment in full plus an additional months cost or payment arrangements have been made.

A reconnection fee will be applied to all accounts that have been disconnected for non-payment.  The first offence will be $25 and an additional $10 increase for each subsequent offence will be applied.

  • We accept in person payments with cash, debit, cheque, or credit card which is through OptionPay (adds an additional fee) Between the hours of 8:30 am – 4:30 pm (Closed 12-1 pm)
  • Online banking or in-branch payments with ATB, RBC, Scotiabank or Credit Unions only
  • Online payments with Paysimply which allows you to use a credit card (adds an additional fee)
  • Online through our Town website with credit card which is also through OptionPay (adds an additional fee)
  • Mail 
  • Drop Box (located at the front doors of Town Office)

Get answers from the Town Office

Phone:
Office: 780-864-3998
Public Works: 780-864-0126

In Person:
4502 50 St,
Spirit River, AB T0H 3G0

Monday to Friday
8:30 a.m. to 4:30 p.m.
*Closed for lunch 12:00 - 1:00 p.m.
Copyright © 2024 Town of Spirit River