Spirit River Utilities & Billing

Utilities & Billing In Spirit River

Utility bills are mailed or emailed every month no later than the 15th of the month and are due at the end of the month. It is up to each property owner/renter to ensure that they have received their utility bill, if you didn’t receive your bill, it is your responsibility to contact the Town to get the current payment amount. The Town is not held responsible for any penalty reversals if you did not receive your utility bill.

It is also up to each property owner/renter to ensure the Town has all up-to-date contact information on file.

The Town of Spirit River Utilities has a basic rate of 2000 gallons for water and sewer every month, along with charges for recycling and garbage.  

For residents new to Town or residents that just purchased property, please click here for our connection form that can be filled out and returned to the Town of Spirit River.  For new residential utility accounts, there is a connection fee of $10 and a $100 meter deposit that is returned once the account is closed.

If you are selling your property, please click here for our disconnection form that can be filled out and returned to the Town of Spirit River.

For landlords that would like their tenants to receive a copy of the Utility Billing, please click here for our Tenant Connection/Disconnection Form that allows the tenant to receive a copy of the Utility Billing, and to have access to the account to make payments.

The Town of Spirit River has a Bulk Water Station on the east side of 52nd Street and south of Highway 49. To haul water, you can set up an account to use the 1 1/2″ hose side which is a prepaid system with an account number and pin or open an account to operate the 3″ hose key side to have your water charge billed to you. To set up a Bulk Water account please call the Town of Spirit River.

Payment Options

A penalty of 2% on the arrears amount will be applied on all utility accounts in arrears on the first day of the new billing period. All accounts in arrears for two(2) consecutive months will receive a delinquent account notice and may be subject to disconnection.  Utility services will be restored once the Town of Spirit River receives payment in full plus an additional months cost or payment arrangements have been made.

A reconnection fee will be applied to all accounts that have been disconnected for non-payment.  The first offence will be $25 and an additional $10 increase for each subsequent offence will be applied.

  • We accept cash, debit, cheque, online payments with ATB or RBC, online payments with paysimply which allows you to use a credit card for a small fee & online or in office payments with optionpay which allows you to use a credit card for a small fee.
  • Pay in person between 8:30 a.m.- 4:30 p.m. (closed 12:00-1:00 p.m. for lunch)
  • Online or in-branch payments with ATB or RBC only
  • Mail 
  • Drop Box (located at the front doors of Town Office)

Still have questions?

Get answers from Town Hall:

Office: 780-864-3998
Public Works: 780-864-0126

In Person:
4502 50 St,
Spirit River, AB T0H 3G0

Monday to Friday
8:30 a.m. to 4:30 p.m.
*Closed for lunch 12:00 - 1:00 p.m.